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Brittany Norton

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Increase the Engagement of your Twitter Followers

Posted by: Brittany Norton - 11/26/2015

Having trouble keeping the conversation going with your followers on Twitter? You might not be tweeting at the right time or starting the conversation off with the right tools. Twitter is different than Facebook when it comes to keeping a conversation going. Throughout the day it seems that more people are on Facebook than on Twitter, especially during the week. Arm yourself with the right tools and statistics to keep a conversation going and tweet out relevant information your followers will want to retweet. 

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Are you tracking the right metrics in Google Analytics?

Posted by: Brittany Norton - 11/26/2015

Are you currently using Google Analytics? If so, then this article will help you determine which numbers you should be looking at. Analytics provides a great deal of information that can help you improve your site, social platforms and overall reach to your customers. Success can not always be measured by numbers, sales and visits but Analytics can get you as close to your definition of success as possible. 

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5 Marketing Assumptions About Facebook

Posted by: Brittany Norton - 11/26/2015

There are plenty of assumptions that people and marketers alike have made about Facebook when it comes to connecting with customers. Some of these assumptions could be hurting a brand's marketing effort on social media. Facebook and Twitter are now places where customers gather to obtain information, vent about their concerns or problems with a brand, converse with friends and acquitances, and the list goes on. These platforms are of enormous opportunity to marketers. A constant, running forum of information that brands can use to better their products, company and employees. If you have any of the following assumptions about marketing on Facebook, or are skeptical on how well Facebook can really help your brand - we are here to help you take a different line of thinking and better your brand communication with customers.

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Best Days to Post on Facebook Based on Industry

Posted by: Brittany Norton - 11/26/2015

Facebook is known to be a "daily addiction" - where people check up on news, their favorite brands, check in with friends & family etc. It is hard to tell when people will come back to check on their favorite brand pages. 

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How Are You Going to Stay On Top of Social Media in 2013?

Posted by: Brittany Norton - 11/26/2015

Our in house social media gal, Emily Rippe, is assisting with my blog post today and together, we have come up with some tips on how to be "Social Media Ready" for 2013. When I asked Emily what she felt were the best tips to give brands on social media going into 2013, this is what she said, "You're not the only brand on Facebook, Twitter, Pinterest, LinkedIn, Instagram anymore (nor were you ever). The rise of brands on social networking sites is more than ever before, and an important thought to have in the back of your mind for 2013 is how to distinguish your business from all the others. Maybe you've been doing this all along, but it's time to step up your game."

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How To Create Posts For Facebook and Twitter

Posted by: Brittany Norton - 11/26/2015

Creating great content for your Facebook, Twitter and blog doesn't have to be a difficult task. There are plenty of ways to come up with useful content that your followers will love. There are a few pieces of criteria that need to be met first:

- Open your events calendar (if you don't have one, start one)

- Start writing down all the events and promotions for the next month that you are aware of

- print out a calendar layout of the entire month and begin writing in the events/promotions/etc involving your brand

- start to creatively write posts that will engage customers

- You have your content!

 

Let's break this process down step by step:

1. Once you have the entire month written out with events, promotions, appearances etc, pick the first event and write a post. What does that event have to do with your brand? If you have to, write down fun or playful words that associate with that event. For example, let's say there is an event coming up on Saturday, November 17th. Your company is called PhoneTech and you have a new phone with several exciting new features that are sure to change the mobile world. 

2. People are encouraged to check in on Foursquare at the event and tweet at your Twitter handle for a chance to win a $25 gift card. At the event you are introducing a new product and providing a demo. You then want them to comment on your Facebook status, whether they like the product and what they don't like.  For this event you could use the following words:

- Preview

- Exclusive demo

- mobile

- The Chief (the new mobile device)

- $25 gift card

- Foursquare

 

3. Your posts for Facebook and Twitter will need to be different due to the number of characters provided for each and the viewers. I start with a Facebook post first and then modify that post for Twitter. Here is how I would write a Facebook post for the event featured above:

PhoneTech fans! Saturday, November 17th we are introducing our newest member to the mobile family: The Chief. With speedy internet access and new apps, you are sure to fall in love with this device. We will have a demo of the phone starting at 10 a.m. Check in on Foursquare and Tweet at @PhoneTech when you show up at the event for your chance to win a $25 gift card! See you there!

After the demo, log onto Facebook and tell us what you like and dislike about The Chief! Your opinion matters to us! 

Don’t forget to attend our demo event for The Chief! Stop by and learn about all the new features our newest mobile device has to offer. If you check in and tweet us, you could win a $25 gift card! Who is attending? 

4. This post can be modified for Twitter since there are only 140 characters available. But as you can see I have used several of the words I previously wrote down in this post for Facebook. It is a little catchy but informative. Once you have a post written out you can always change it slightly to make it more exciting OR make another post for a day or two after you initially post this one.  

Twitter:

On Nov 17th we are introducing a new member to the mobile family! What do you think the name of our newest device is? 

Check in on Foursquare and Tweet us @PhoneTech when you attend the demo event! You could win a $25 gift card! 

We are introducing The Chief on Nov 17th! Come to our demo event, check in and tweet us for your chance to win a $25 gift card! 

As you can see, I have modified each post for Facebook and Twitter. Now aside from an event like this one, there are plenty of other events throughout your calendar that you can create great posts for. Let’s take a retail store, for example. You have a scarf special next week, scarves are 2/$10 and you have new gloves in. With this type of a promotion, you can get very creative.

 

Bundle up this winter season with our variety of scarves! Accent your new winter coat with a fuzzy, decorative scarf which are now on sale 2/$10. Don’t forget your gloves - we have new, bright colors. What color best fits your personality? (Here is where you can include a picture of the new gloves)

Asking the customers to answer a question about themselves relating to the product will get them thinking about what they have in their closet that will match a color of the gloves you are featuring. 

Another example of the promotion:

Just in! Our gloves are now in bright, fun colors. And scarves are now 2/$10! Bundle yourself in the colors of the season this winter. You’ll stay warm and look like a fashionista! 

 

I like to have fun with my posts for Facebook and Twitter, especially when social media hits people with tons of content all day long. Changing up your posts could catch the eye of a potential or current customer and turn it into a sale just by using your words! Creating content for social media can be easy if you have all your events and promotions figured out ahead of time. Don’t think about it too much, just have fun with the content and engage your customers.

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Make your readers love your writing

Posted by: Brittany Norton - 11/26/2015

It is difficult to wrestle the writing animal we all love and hate, when trying to write an intriguing piece of work. How do you keep your readers engaged in your material? Do they even care about what you had on your mind that day? Well - make them. When writing your blog posts, articles or even whitepaper materials, lead your sentences with curiosity peaking words and phrases. 

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Visual Content - It's Everywhere!

Posted by: Brittany Norton - 11/26/2015

Visual content. What does that include? Well, photos and videos are a good start. Now where and how are you sharing this content? On Twitter? YouTube? Facebook? How about Instagram or Pinterest? If you don't have accounts with any of those mediums - you might be missing out on potential customers or reaching your current ones to keep them engaged. 

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5 New Facebook Changes You NEED To Know About

Posted by: Brittany Norton - 11/26/2015

Facebook has changed the layout of pages several times in the past year. Recently Facebook changed the settings on fan pages, with 5 new features. You can now post a promoted post on your wall, assign admin roles, schedule future posts, new insight features and the "Like" button has been redesigned to become more mobile friendly. Promoted posts are the latest buzz when it comes to Facebook - and causing some issues. You will be able to create a post and promote it for a small amount and see how many more people it reaches. With new changes to the admin section, admins should be able to efficiently manage the page and creators of the page can control how much admins have access to. 

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